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Support & Contact

Need help with Dune? Here’s how to get support and reach our team.

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Enterprise Support

Enterprise customers receive dedicated support channels:
  • Dedicated Slack channel — Direct access to the Dune team
  • Telegram — Real-time communication with your account team
  • Email — Priority response from our support team

Learn about Enterprise

See Enterprise pricing and features →

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Email Support

Sales & Enterprise

For Enterprise pricing and custom solutionsContact Sales →

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Additional Resources

FAQs

Common questions about pricing, credits, and plans

Video Tutorials

Step-by-step video guides for using Dune

Migrating from Flipside

Guide for teams moving from Flipside to Dune

Bug Bounty

Report security vulnerabilities

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Community Support

Discord

Join our Discord community for real-time help from the community and Dune team
  • #🐥︱beginners — New to Dune? Start here
  • #🙋︱query-questions — Get help with SQL and queries

Telegram

Product updates, announcements, and a direct line for potential customers exploring Dune

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Social

Follow us for updates and community content: